» Optimize Phase Overview
- Ensure customer’s network is operating at peak performance.
- Ensure customer’s network is resolving problems quickly.
- Ensure customer’s network is adapting the architecture, operation, and performance to chnaging business goals.
» Business Case Alignment
- Assess the ROI
- Assess other business benefits of the solution.
» Technology Assessment
- Assess the routing and switching system.
- Drive continuous improvements by recommending remediation measures including:
- Device configuration optimization.
- Capacity planning.
- Traffic analysis.
- Security assessment.
- Quality issue resolution.
- Technology Assessment Activity:
- System performance analysis
- Measure the solution performance, availability, capacity, security, and software functionality
- Security review of infrastructure
- Develop and deliver technology assessment report
» Operations Assessment
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Assess the current state of customer operations and network management.
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Identify issues and opportunities for improving the management of their routing and switching system.
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Operation Assessment Activities:
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Prepare for operations assessment
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Conduct operations assessment
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Conduct gap analysis
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» Security Assessment
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Obtain, review, determine, and document security procedures.
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Upgrade requirements.
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Evaluate the efficiencies of the security infrastructure.
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Security Assessment Activities:
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Prepare for security assessment
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Perform security assessment
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» Recommended Skills
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Typical job roles include AM’s, SE’s, FE’s, and network consulting engineers (NCE’s).
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The recommended skills needed to fulfill the defined activities are:
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Demonstrate an understanding of the existing routing and switching network.
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The ability to assess the customer’s evolving business requirements and identify trends in operational processes.
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An understanding of account management, market conditions, sales methodologies, industry routing and switching operations, and security leading practices.
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The capability to recognize opportunities to position and sell additional routing and switching technologies.
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REFERENCE: Cisco PEC (Requires valid user login)
“The only difference between stumbling blocks and stepping stones is how we use them.” – Author unknown
Filed under: » CQS-ARSFE, » Lifecycle, » Review Notes
