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Tutorial: Traditional Voice Basics

While studying for the CVOICEv5 exam I found this old Cisco “Voice Internetworking – Introduction” tutorial site that I found useful.  You’ll find lectures on traditional telephony and other basic information that will be useful to fully understand how telephony and demystify all those terms. Here are the contents:

Chapter 1: Introduction to Basic Analog Voice Over IP
– History of Telephony
– Understanding Telephone Network Basics
– Understanding Telephony
– Understanding Voice over IP
– Configuration of Basic Analog VoIP
– Troubleshooting and Monitoring Basic Analog VoIP

Chapter 2:  Analog Voice Internetworking with E&M
– Understanding Basic VoIP with PBX Trunking
– Configuration of VoIP with E&M Signaling
– Troubleshooting Basic VoIP with PBX Trunking

Chapter 3: Basic Analog-to-Digital Voice Over IP
– Introduction to Digital Voice Over IP
– Configuring Digital Voice over IP
– Troubleshooting and Monitoring Digital Voice over IP

Chapter 4: Interactive Voice Response
– Overview and Objectives
– Understanding and Configuring Interactive Voice Response
– Troubleshooting and Monitoring Interactive Voice Response

“Whenever you are asked if you can do a job, tell ’em, ‘Certainly I can!’ Then get busy and find out how to do it.”
-Theodore Roosevelt (1858-1919)


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